Terms of Service
OVERVIEW
Welcome to Urban Shop Mart! The terms "we", "us" and "our" refer to Urban Shop Mart. Urban Shop Mart operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Urban Shop Mart is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all information you provide to us is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted on our website.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Urban Shop Mart reserves the right to accept or decline your order for any reason at its discretion.
Your order is not accepted until Urban Shop Mart confirms acceptance. We may need to receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted.
In the event that we do not accept, modify, or cancel an order, we may notify you using the email address or other contact information provided when the order was placed.
Your purchases are subject to our 7-Day Exchange Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation.
Unless otherwise stated, applicable shipping charges, taxes, and other charges will be displayed during the checkout process where applicable.
We may offer promotions on our Services from time to time. Such promotions may have separate terms and conditions. If there is a conflict between the promotional terms and these Terms, the promotional terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your information, including your email address and payment information, so that we can complete your transactions and contact you when necessary.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times provided on our website or during checkout are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our reasonable control.
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's processes and timelines.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design and arrangement of the Services, are owned by Urban Shop Mart, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent.
Urban Shop Mart's names, logos, product and service names, designs, and slogans may be trademarks of Urban Shop Mart or their respective owners. You must not use such trademarks without appropriate permission.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to third-party tools as part of the Services. We neither monitor nor control these tools.
You acknowledge that such tools are provided "as is" and "as available" without warranties, representations, or conditions of any kind.
Any use of optional third-party tools is entirely at your own risk and discretion. You should review and approve the terms provided by the relevant third-party provider before using such tools.
We may introduce new features, tools, or resources through the Services in the future. Any such additions will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and links to websites operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, privacy practices, or security of third-party websites.
If you choose to access third-party websites, you do so at your own risk. Please review the third party's policies and terms before engaging in any transaction.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Urban Shop Mart is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make through our store are made directly with Urban Shop Mart.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Urban Shop Mart, including any injury, damage, or loss resulting from purchased products or services.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy.
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services. Please refer to our Privacy Policy and Shopify's applicable privacy policies for additional information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for purposes related to operating, improving, and promoting the Services.
You represent and warrant that:
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You own or have the necessary rights to the Feedback you submit.
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Your Feedback does not violate the rights of any third party.
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Your Feedback complies with these Terms and applicable laws.
We are not obligated to maintain your Feedback in confidence, provide compensation for it, or respond to it.
We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates these Terms or the rights of others.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if information is inaccurate, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not use the Services:
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For any unlawful or malicious purpose.
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To violate applicable laws or regulations.
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To infringe upon or violate our intellectual property rights or the rights of others.
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To harass, abuse, insult, harm, defame, intimidate, or discriminate against any person.
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To transmit false or misleading information.
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To transmit viruses, malware, or other harmful code.
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To send spam or unauthorized promotional material.
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To impersonate another person or entity.
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To interfere with or restrict another person's use of the Services.
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To collect or track the personal information of others without authorization.
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To use automated systems, scraping tools, bots, or other methods to access or extract information from the Services in a manner that violates these Terms or applicable law.
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To bypass or interfere with security or authorization features of the Services.
We reserve the right to suspend or terminate access to the Services if we determine that these Terms have been violated.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services, or any part of them, at our discretion where permitted by applicable law.
You remain responsible for any amounts due up to and including the date of termination.
Any provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, and privacy.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented through the Services is provided for general information purposes.
We do not warrant that the information provided through the Services is always accurate, complete, or current.
Except as expressly stated by Urban Shop Mart, the Services and products offered through the Services are provided on an "as is" and "as available" basis, to the fullest extent permitted by applicable law.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Urban Shop Mart and its partners, employees, affiliates, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services, except where such liability cannot legally be excluded or limited.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Urban Shop Mart, its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:
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Your breach of these Terms of Service.
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Your violation of applicable law or the rights of a third party.
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Your misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be considered severed from these Terms.
The remaining provisions will continue to remain valid and enforceable.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on the website constitute the entire agreement between you and us regarding your use of the Services and supersede prior agreements, communications, and proposals.
SECTION 20 - ASSIGNMENT
You may not transfer or assign these Terms or any of your rights or obligations under them without our prior written consent.
We may transfer or assign these Terms and our rights and obligations where permitted by applicable law.
SECTION 21 - GOVERNING LAW
These Terms of Service will be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising from these Terms or your use of the Services will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.
SECTION 22 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the provisions of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes, where permitted by applicable law.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
neostoreein@gmail.com